Renter FAQ
Questions Renters Ask Us Most
Everything you need to know before renting with GSK Properties — deposits, pets, utilities, applications and more. Can't find your answer? Email us any time.
Are GSK Properties apartments pet-friendly?
Many GSK buildings offer pet-friendly suites, including The Station on Whyte in Edmonton — some even have a dedicated dog wash station. Pet policies vary by building, so check the property page or ask when booking a tour.
What utilities are included in GSK rentals?
At most GSK buildings, heat, water, internet and cable are included in the rent — typically worth $200 or more per month compared to paying for them separately.
How much is the security deposit?
One month's rent, as permitted under Alberta's Residential Tenancies Act.
Does GSK offer month-to-month leases?
Yes. Both month-to-month and long-term leases are available, so your lease can flex around your plans.
How fast does maintenance respond?
GSK's in-house maintenance team guarantees a response within 24 hours of a request, submitted online through the resident portal.
Which cities does GSK Properties operate in?
Edmonton, Calgary, Spruce Grove, St. Albert and Stony Plain — 14 rental communities across five Alberta cities.
How do I book a viewing?
Book online in about 30 seconds from any property page, or contact the building's community leader directly by phone or WhatsApp.
How do I apply for a suite?
Every property page has a Resident Application link — the application is completed online. Have photo ID, proof of income and references ready to speed up approval.
Is parking included?
Parking options vary by building — many offer secure or underground parking with storage lockers, and all buildings have registered visitor parking bookable on our website.
What do residents say about GSK Properties?
GSK Properties is rated 4.5/5 on Google (1,150+ reviews) and 4.9/5 on Facebook. The overwhelming majority of residents renew.
Does GSK Properties manage buildings in Calgary?
Yes — The Vibe in Glendale is GSK's Calgary community. See current availability on the Calgary rentals page.
Does GSK Properties manage buildings in Spruce Grove?
Yes — GSK manages several apartment and townhome communities in Spruce Grove. See current availability on the Spruce Grove rentals page.
Does GSK Properties manage buildings in St. Albert?
Yes — Riverside Villas is GSK's St. Albert community. See current availability on the St. Albert rentals page.
Does GSK Properties manage buildings in Stony Plain?
Yes — The Brickyard Townhomes is GSK's Stony Plain community. See current availability on the Stony Plain rentals page.
How do I contact my building's community leader directly?
Every property page lists that building's community leader with a direct phone number and, where available, WhatsApp — no need to go through a general line.
How do I submit a maintenance request?
Residents submit maintenance requests online through the resident portal, linked from the Request Maintenance page. GSK's in-house team responds within 24 hours.
How do I book visitor parking?
All GSK buildings have registered visitor parking, bookable online from the Visitor Parking page.
I own a rental property — does GSK offer property management services?
Yes. GSK provides in-house leasing and 24-hour in-house maintenance for owners in Edmonton, Calgary, Spruce Grove, St. Albert and Stony Plain — see the Owners page for details by city.
Do GSK residents get discounts at local businesses?
Yes — every resident gets a free Resident Discount Card with savings at local Edmonton-area businesses. See the Discount Cards page for current partners.
Are furnished suites available?
Select GSK buildings offer furnished suites for tenants who want to move in without buying furniture — see the Furnished Apartments page for current availability and pricing.
What's the real monthly cost of renting with GSK, once utilities are factored in?
Because heat, water, internet and cable are typically already included in rent, the all-in monthly cost usually comes out lower than an equivalent unfurnished-utilities listing elsewhere — see the True Monthly Cost page for a city-by-city breakdown.
Does GSK manage commercial space, not just residential rentals?
Yes — GSK leases commercial units alongside its residential portfolio, including a daycare opportunity at Rossdale House. See the Commercial Property page for current listings.
Where can I read real resident reviews, not just the summary rating?
GSK is rated 4.5/5 on Google (1,150+ reviews). Full testimonials broken out by building are on the Resident Reviews page.
How do Alberta rents compare across the cities GSK operates in?
Rents vary by city and unit type across Edmonton, Calgary, Spruce Grove, St. Albert and Stony Plain. The Alberta Rent Tracker page compares GSK's current asking rents by city.
Does GSK host resident events?
Yes — GSK runs community events for residents across its buildings. See the Resident Events page for what's coming up.
Is renters/tenant insurance required to lease with GSK?
Requirements can vary by building, so confirm with your community leader when you apply — but GSK recommends every tenant carry tenant insurance to cover their belongings and liability, since the building's own insurance doesn't cover a resident's contents.
Are there apartments for rent in Chappelle, Edmonton?
Yes. Chappelle Garden Apartments and Chappelle Gardens Villas are both on Chappelle Boulevard SW in southwest Edmonton.
Are there apartments or townhomes for rent in Glastonbury?
Yes. Guardian Apartments and Guardian Villas are on Guardian Road in Glastonbury, west Edmonton.
Which GSK buildings are in Old Strathcona?
The Station on Whyte and McIntyre Apartments, both within walking distance of Whyte Avenue and the University of Alberta.
Is there a GSK apartment near downtown Edmonton?
Rossdale House is in Rossdale, immediately south of downtown and a short walk from Oliver.
Which GSK building is in north Edmonton?
Nova Villa Apartments is on 152 Avenue NW, the north Edmonton community nearer NAIT than Whyte Avenue.